Help Center

Community

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How can I become a Burger King Franchisee?
How can I get the latest updates and information from Burger King®?
Did I receive a spam email or phone call from Burger King®?
Does Burger King® sponsor community events?

Mobile Ordering

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How can I request a refund for my Burger King® order?
I had an issue with my delivery order from Uber Eats, DoorDash, SkipTheDishes, etc. How can I get a refund?

BK Account

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How do I change the phone number and other details on my BK® account?
Can I change the email associated with my BK® account?
How can I download the BK® App?
How do I change/add my payment method in the BK® App?

Offers

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Are there offers or discounts for seniors, military, or emergency service workers?
What is a Birthday Bonus?
What's the difference between offers and challenges?
Can I apply multiple offers at once?
How do I use an offer when placing a digital order on the BK website/app?
Digital-only Offers
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BK Foundation

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How can I request a donation or sponsorship?
How much was donated with my order?
I didn’t mean to make a donation with my order. Can I get a refund?
Where is my money going when I make a BK Foundation donation?
What is the BK Foundation?

Royal Perks

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Royal Perks

Nutrition

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Where can I view the nutrition and allergen information for Burger King menu items?