We’re sorry to hear about the trouble with your delivery order. Since the order was placed through a third-party platform (such as Uber Eats, DoorDash, or SkipTheDishes), we unfortunately don’t have access to the order details and cannot assist.
For the resolution, please reach out to the customer service team of the delivery platform you used. They will be best equipped to assist with refunds or adjustments.
If your order was placed through the BK® App or BK.com, our Guest Care team can assist you directly.